We understand the pain of having multiple accounts and multiple queries coming in from customers all the time. So, we’ve created a feature to make handling customer requests a breeze.
All Your Messages in One Place
Now you no longer need to log into multiple websites to receive, read and respond to customer messages.
Simply read and reply to all messages from within Zest ERP. You can even see the history of the conversation, and which item the customer message relates to, so there’ll be no more mix ups.
Never Miss a Message
We highlight any new messages that come in from customers, so you can easily identify which messages need to be attended, as well as which customers have already been replied back to. And once no further action is required, just mark the issue as resolved.